Website Terms of Use

By viewing and using this website ( (Website) you are deemed to agree to these terms and conditions of use and our privacy policy (together, the Terms and Conditions) without qualification. If you do not agree to be bound by these Terms and Conditions, you must stop accessing and using our Website. We reserve the right to change these Terms and Conditions at any time by notifying users of the existence of the amended Terms and Conditions through our Website. By continuing to access our Website, you agree to be bound by the amended Terms and Conditions.

This Website is operated by or on behalf of Auckland Transport and New Zealand Transport Agency jointly. Unless otherwise specified, any reference in these Terms and Conditions to “we, our or us” means Auckland Transport and New Zealand Transport Agency.

Users outside New Zealand

The information on our Website may not be appropriate or available for use in other jurisdictions. If you choose to access our Website from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.

Privacy policy and personal information

In order to access and use certain content, features and services we may require that you register on our Website. You may be asked to provide personal information in order to register on our Website and to use the services. We maintain a privacy policy. You consent to the release of your personal information to us and to third parties in connection with the uses contemplated by the privacy policy. If you have questions or comments about our privacy policy, please contact our Privacy Officer at the address set out in our privacy policy.

By registering on our Website, you consent to receiving marketing, promotional and other material by way of electronic messages from us. You will ensure that all usernames and passwords required to access our Website are kept secure and confidential and you will notify us immediately of any unauthorised use of your password or any other breach of security. You accept responsibility for any unauthorised use of our Website where you fail to keep your username and password confidential and secure.

Copyright and trade marks

The contents of our Website are the copyright of Auckland Transport and New Zealand Transport Agency jointly or relevant suppliers to us. No part of our Website may be distributed or copied for any commercial purpose and you are not permitted to incorporate the material or any part of it in any other work or publication (whether in hard copy, electronic or any other form) without our prior written consent. You may not frame any part of our Website material by including advertising or other revenue generating material. Further, you may not remove or alter any trademarks or logos that appear on any material on our Website.


The contents of our Website may include links to third party materials. We will not be responsible for the content of any linked sites or liable for any direct or indirect loss or damage suffered by you from accessing, using, relying on or trading with third parties. The linked sites are provided to you only as a convenience, and the inclusion of any linked site does not imply any endorsement of it by us or any association with its operators. We reserve the right to prohibit links to our Website and you agree to remove or cease any link upon our request.


Although all reasonable care has been taken to prevent the introduction of viruses and other destructive materials on our Website, we do not guarantee that our Website is free from such destructive features. We accept no responsibility or liability in relation to any direct or indirect loss or damage suffered by you that is attributable to such destructive features.

Compliance with laws

You agree to comply with all legislation, regulations, bylaws, codes, standards and any other applicable rules (statutory or otherwise) in force from time to time in connection with or related to, directly or indirectly, your use of our Website.

Exclusion of liability

Your use of our Website is at your own risk. While we have endeavoured to supply accurate information on our Website, its content and materials are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, the Alliance, its officers, employees, advisors and agents do not warrant our Website’s accuracy, adequacy, currency or completeness, or that it is suitable for your intended use. We will not be responsible for your reliance on any content or materials on our Website nor shall we be liable, in contract, tort (including negligence) or otherwise, for any loss or damage however caused (including indirect, consequential or special loss or damage, or loss of profits, loss of data, loss of anticipated savings or loss of opportunity) from your use of, or your inability to use, our Website.

We will use our reasonable endeavours to ensure the availability of our Website, subject to any downtime required for maintenance. However, we take no responsibility for any Website unavailability or for any loss that is incurred as a result of our Website or any services contained on our Website being unavailable. Further, we assume no responsibility for the corruption of any data or information held by us.


You will take all necessary action to defend and indemnify the Alliance [and any related company of the Alliance] and each of their officers and employees against all costs, expenses and damages incurred in connection with any claim brought by a third party against us that arise from a breach by you of any of these Terms and Conditions.

Entire agreement

These terms and conditions form the entire agreement between us and you relating to our Website and your use of our Website.

General provisions

If at any time we do not enforce any of these Terms or Conditions, or grant you time or any other indulgence, we will not be construed as having waived that provision of the Terms and Conditions and our rights to later enforce that, or any other provision of the Terms and Conditions. Further, if any provision of the Terms and Conditions is deemed to be invalid, unenforceable or in conflict with the law, that provision is replaced with a provision which, as far as possible, accomplishes the original purpose of that provision. The remaining Terms and Conditions will continue to be binding on the parties. The Terms and Conditions are governed by and will be construed in accordance with the laws of New Zealand and you submit to the exclusive jurisdiction of the Courts of New Zealand.

Browser compatibility

This website supports the following browser versions: Microsoft Internet Explorer Version 11 or latest version of specified browsers.

If using an older version of any of the listed browsers, then you may experience impaired functionality and/or loss of some features. To view the website correctly and for a consistent user experience we recommend that you check your browser version and update it accordingly. 

Last modified: